Guide
Choosing a Water Damage Restoration Company
Quick answer
Credentials, written scopes, and red flags when hiring mitigation contractors.
Questions worth asking
- Are you licensed and insured for this work in my state?
- Will I receive a written scope before demolition beyond emergency extraction?
- How do you document moisture readings daily?
- Who communicates with my insurer?
Red flags
- Pressure to sign broad assignments of benefits without explanation
- Refusal to itemize equipment days
- Demolition far beyond wet areas without moisture data
- Demands for large cash payments before any extraction
Align incentives
Good contractors explain what they will dry in place versus replace, and why. You can seek a second opinion on large scopes.